Privacy Policy

At J&A Freight Logistics LLC, a sand transportation company in Texas, we deeply value the privacy of our customers and employees. This SMS Privacy Policy is intended to explain how we collect, use, and protect the personal information we receive via text messages (SMS). By using our transportation services, you agree to the terms set forth in this policy.

Types of Information Collected

We collect personal information necessary to facilitate efficient communication and delivery coordination. The types of information we may collect include:

• Name: To identify and direct communications.
• Mobile phone number: To send and receive messages related to transportation operations.
• Location details: When relevant to scheduling deliveries.
• Load and schedule-related information: To coordinate and maintain records of scheduled deliveries.

Method of Information Collection

We collect information from customers, drivers, and employees through text messages (SMS) sent to and from our dispatch team. Data collection occurs when:

• Drivers send text messages with their availability or location.
• The dispatch team sends messages to notify customers about load availability or changes to delivery routes.

Information may also be collected when customers register or interact with our services, either by SMS or online.

Purpose of Data Collection

The information we collect is used for the following purposes:

• Delivery coordination: To send notifications to drivers about load availability and schedules.
• Route and logistics optimization: To ensure shipments are delivered efficiently and on time.
• Customer service: To respond to inquiries and provide support to our customers and employees.

We only use information for purposes related to our transportation and logistics operations.

Data Security Measures

We take reasonable security measures to protect the personal information of our customers and employees. These include:

• Communications encryption: We use secure communication systems to protect text messages from unauthorized access.
• Restricted access: Only authorized personnel have access to the information collected to ensure its confidentiality.
• Protection against misuse: We implement policies and procedures to prevent misuse or unauthorized access to personal information.

Data Sharing

We are committed to not sharing our customers’ personal information with third parties without their consent, except in the following circumstances:

• Legal compliance: If we are required by law to disclose personal information, such as in response to a court request or to comply with applicable regulations.
• Service providers: We may share information with third parties that help us manage our operations, such as SMS messaging services or logistics platforms, but only for specific business purposes.

User Rights

As a customer, you have certain rights regarding your personal data, including:

• Access: You may request a copy of the personal information we have collected about you.
• Update: You have the right to correct any inaccurate or outdated personal information.
• Deletion: You may request that we delete your personal information from our records, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the contact information provided below.

Contact Information

If you have any questions, concerns, or wish to exercise your rights related to your data privacy, you may contact us in the following ways:

• Email: [email protected]
• Telephone: 432-248-0155
• Mailing Address: 2741 Lorraine Rd, Odessa, TX 79766

Updating This Policy

We reserve the right to modify this SMS Privacy Policy at any time. Any changes will be posted on this page with a new effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

“Mobile subscription, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.”